Cyber Monday is an online shopping event that occurs the Monday following Thanksgiving in the United States. It was first introduced in 2005 as a way for retailers to encourage people to take advantage of Internet deals and discounts.

What Is Cyber Monday?

Simply put, Cyber Monday is a 24-hour online shopping event that occurs on the Monday immediately following the American Thanksgiving holiday. First coined in 2005 by the National Retail Federation, Cyber Monday was created as a way for online retailers to capitalize on the growing trend of consumers shopping online for holiday gifts and deals.

Each year, Cyber Monday sees a flurry of online activity as shoppers search for the best discounts and deals on their favorite brands and products. Online retailers often offer deep discounts and promotions to entice shoppers to make purchases, and many shoppers eagerly await this day to cross items off their holiday shopping lists.

StoreCyber Monday Sales Details
AmazonOffers Cyber Monday discounts across a wide range of products.
AppleOffers special deals on a variety of Apple products on Cyber Monday.
Best BuyKnown for huge Cyber Monday deals, especially on electronics.
DellOffers Cyber Monday discounts on computers and tech accessories.
TargetOffers sitewide discounts on Cyber Monday.
WalmartFeatures Cyber Monday deals across all departments.
See more stores with Cyber Monday sales ›

The Importance of Cyber Monday to eCommerce Retailers

Cyber Monday is crucial to eCommerce retailers for several reasons:

  • Start of Holiday Shopping Season: It marks the beginning of the holiday shopping season, closely following Thanksgiving and Black Friday. This event offers massive discounts and exclusive deals, drawing customers to shop for gifts and other products they had been eyeing.
  • Significant Contribution to Annual Revenue: Since its inception in 2005, Cyber Monday has grown in prominence and consistently recorded significant sales figures. It contributes greatly to eCommerce retailers’ annual revenue.
  • Inventory Management Opportunity: The event allows retailers to offload stock in bulk while bagging massive sales numbers.
  • Expanding Customer Base: Cyber Monday is integral for eCommerce retailers because it allows them to showcase their products to a broader audience in our increasingly digital age.
  • Tapping into a Growing Trend: As more consumers switch to online shopping, Cyber Monday presents a valuable opportunity for retailers to tap into this trend, strengthen their online presence, and widen their customer base.
  • Competitive Edge: Cyber Monday offers a competitive edge to online businesses against traditional brick-and-mortar stores entangled in a hectic in-store shopping experience during Black Friday sales.
  • Indispensable eCommerce Event: Cyber Monday has become an indispensable event in the eCommerce calendar, helping retailers to drive sales, optimize their exposure, and pave the way toward a successful holiday shopping season.

Tips for eCommerce Retailers on How to Prepare for Cyber Monday

Preparing for Cyber Monday, one of the busiest online shopping days of the year, is crucial for eCommerce retailers to maximize sales and provide a seamless shopping experience for customers. Here are some tips to help you prepare for Cyber Monday:

👍 Plan Your Promotions in Advance

Start by outlining your Cyber Monday deals and discounts. Consider offering exclusive discounts or bundling products to attract customers. Plan your promotional strategy, including email campaigns, social media posts, and paid advertisements, well in advance.

👍 Optimize Your Website for Increased Traffic

Cyber Monday often results in a significant surge in website traffic. Ensure that your website can handle the increased load by optimizing its performance and scalability. Test your website’s speed and make necessary improvements to avoid crashes or slowdowns.

👍 Enhance Mobile Experience

With the growing number of shoppers using mobile devices, it’s crucial to optimize your website for mobile users. Ensure that your website is responsive, loads quickly on mobile devices, and offers a user-friendly mobile shopping experience.

👍 Streamline the Checkout Process

Simplify the checkout process to minimize cart abandonment. Offer guest checkout options, provide multiple payment methods, and ensure that the process is smooth and efficient. Consider implementing one-click checkout or digital wallet options to streamline the process further.

👍 Prepare Your Inventory

Analyze previous sales data to identify popular products and stock up on inventory accordingly. Ensure that you have sufficient stock to meet the expected demand on Cyber Monday. Consider offering pre-orders or backorders for products that might run out of stock.

👍 Optimize Product Listings

Update and optimize your product listings with accurate descriptions, high-quality images, and relevant keywords. Clear and concise product information can help customers make informed buying decisions and improve your search engine visibility.

👍 Offer Exceptional Customer Service

Provide excellent customer service during the Cyber Monday rush. Increase customer support staff to handle inquiries promptly. Consider implementing live chat support or chatbot systems to assist customers in real-time and address their concerns effectively.

👍 Leverage Email Marketing

Use your email subscriber list to send targeted promotional campaigns leading up to Cyber Monday. Send teasers and exclusive deals to create excitement and encourage customers to make purchases on the day.

👍 Leverage Social Media

Utilize social media platforms to create buzz around your Cyber Monday promotions. Share sneak peeks and countdowns, and engage with your audience through interactive content. Consider running social media-exclusive promotions to drive traffic to your website.

👍 Analyze and Optimize

Monitor your website’s performance and sales analytics throughout Cyber Monday. Identify areas for improvement and make necessary adjustments in real-time. Use the data to learn more about customer preferences and behaviors, which can guide future marketing strategies.

Cyber Monday vs. Black Friday

Cyber Monday and Black Friday are two major shopping events that occur during the holiday season, but they differ in terms of their origins, focus, and shopping experience. Here’s a comparison of Black Friday and Cyber Monday:


  • Black Friday: Black Friday originated as a traditional retail event in the United States. It occurs on the Friday after Thanksgiving and marks the beginning of the holiday shopping season. Retailers offer significant discounts and promotions to attract customers to their physical stores.
  • Cyber Monday: Cyber Monday was created as an online shopping event to complement Black Friday. It takes place on the Monday following Thanksgiving and emphasizes online deals and promotions. It was initially conceived to encourage online shopping and cater to customers who prefer to shop from home.

Shopping Experience

  • Black Friday: Black Friday is known for its early store openings, long queues, and in-store shopping frenzy. Shoppers line up outside physical stores early in the morning to take advantage of doorbuster deals and limited-time offers. It often involves crowded stores, limited product quantities, and a competitive atmosphere.
  • Cyber Monday: Cyber Monday offers a more convenient shopping experience as it takes place online. Customers can browse and shop from the comfort of their homes, using their computers, smartphones, or tablets. It eliminates the need for physical store visits and allows for easier price comparisons and access to a broader range of products.


  • Black Friday: Black Friday primarily focuses on in-store sales, although online retailers also participate in the event. It is associated with deep discounts on a wide range of products, including electronics, appliances, clothing, and more. Retailers often offer limited-time deals and doorbuster specials to attract shoppers.
  • Cyber Monday: Cyber Monday places its emphasis on online shopping. Retailers offer exclusive deals and promotions on their websites, encouraging customers to take advantage of online discounts. It is particularly popular for electronics, tech gadgets, and online services, but discounts can be found across various product categories.


When Does Cyber Monday Start?

Cyber Monday starts on the Monday following Thanksgiving, which typically falls on the last Monday of November. This popular online shopping event is a crucial time for eCommerce retailers, as it offers them the chance to capitalize on the significant shopping enthusiasm exhibited by consumers during Black Friday weekend.