Best Buy Price Match Policy: How It Works and How to Use It

Best Buy’s price match guarantee covers 19 qualified retailers including Amazon, Costco, and Target, with a 60-day window for My Best Buy Plus and Total members. Learn how to request a match in-store, online, or by phone, and how to combine it with coupon codes for maximum savings.

Our team regularly tests the deals and policies mentioned in this article.

When Target ended its external price match policy in July 2025, shoppers started asking which major retailers still had their back. Best Buy’s answer was pretty simple: we’re still here, and the policy hasn’t changed since 2013.

Best Buy’s Price Match Guarantee hasn’t just stuck around – it’s now one of the most comprehensive policies left in retail. Nineteen qualified competitors. A 60-day window for members. Post-purchase adjustments. And yes, they still match Amazon. If you know the ropes, this policy consistently knocks a chunk of change off big-ticket electronics.

Here is everything you need to know, minus the fluff.

Does Best Buy Still Price Match in 2026?

The short answer is yes. Best Buy has kept its Price Match Guarantee active since February 2013, when it launched to combat “showrooming.” That is over a decade of sticking to the same promise.

The policy didn’t shrink when others pulled back. After Target ended its external price match program in mid-2025, Best Buy stayed as one of the few major players willing to match other stores, not just their own site.

The policy covers both in-store and online buys. You can use it at the register or come back during your return window for a refund of the difference.

How Best Buy’s Price Match Guarantee Works

The core promise is this: Best Buy matches the current pre-tax price of an identical, new, immediately available product from a qualified competitor. That specific phrasing is important.

“Immediately available” means the competitor has the item in stock right now. If it’s backordered or “ships in 3 weeks,” the price doesn’t count, even if it’s a steal.

“Identical” means the exact same brand, model number, color, and specs. A slightly different model number is usually enough for a denial. It’s always best to double-check the SKU before you head to the store.

There is also a per-customer limit: one price match per identical item. You can’t match the same product over and over under different requests.

Which Retailers Does Best Buy Price Match?

A lot of people think it’s just Amazon and Walmart, but the list is actually much longer. Best Buy matches 19 specific competitors:

• General Retailers: Amazon (sold and fulfilled by Amazon directly), Walmart, Target
• Warehouse Clubs: Costco, Sam’s Club, BJ’s Wholesale Club
• Electronics Specialists: B&H Photo Video, Microcenter, Crutchfield, Abt, Nebraska Furniture Mart, P.C. Richard, RC Willey, BrandsMart USA
• Brand Stores (official sites only): Apple, Dell, HP
• Home Improvement: Home Depot, Lowe’s, Menards
• Sporting Goods: Dick’s Sporting Goods

Best Buy also matches any local physical retailer with a store within 25 miles of your local branch. That local competitor clause is often overlooked but comes in handy if a regional chain is trying to undercut the big guys.

One detail that trips people up: third-party sellers don’t qualify. That $50 discount on Amazon Marketplace? It won’t work. The item has to be sold and shipped by Amazon itself.

What’s Excluded from Price Matching

Knowing the fine print saves you a wasted trip or a denied chat request.

• Products: Clearance items, open-box products, refurbished goods, and liquidation pricing are all off-limits. So are bundle deals and “free gift with purchase” offers.
• Competitors: Marketplace sellers on Amazon or Walmart don’t count. Membership-only pricing is excluded unless you have that specific membership. Auction sites and daily deal sites are also out.
• Timing: Best Buy has a hard blackout from Thanksgiving Day through Cyber Monday. There’s no price matching at all during that window. Doorbusters and hourly flash sales are also excluded year-round.

The Thanksgiving blackout is the big one. If you’re eyeing a new TV, check prices the week before or wait until the following Tuesday.

How Long Do You Have to Request a Price Match?

This is where the membership tiers actually pay off.

• Standard customers: 15 days from the date of purchase or delivery.
• My Best Buy Plus and My Best Buy Total members: 60 days from the date of purchase.

That’s a massive gap. On a $500 laptop, a 60-day window gives you two full months to spot a sale and claim your money back.

We’ve noticed a pattern in promotional cycles: big-ticket tech usually sees its most aggressive discounting about 3 to 6 weeks after a new model launches. Members with that 60-day window are better positioned to catch those deals, while standard shoppers often miss them.

There is also a holiday extension every year. Usually, purchases made from late October through December 31 are eligible for adjustments through mid-January.

Pre-orders are adjusted automatically if the price drops before the release date, so you don’t have to call in for those.

You can also request multiple adjustments within your window if the price drops more than once. The limit is per-item, per-customer, not per-request.

How to Request a Price Match at Best Buy

The process is pretty simple once you pick your channel.

• In-store: Go to the Customer Service desk or just tell the cashier at checkout. Pull up the competitor’s page on your phone showing the live price. They’ll verify it on the spot and adjust your total. Just make sure those model numbers match exactly.
• Online via chat: This is the fastest way for adjustments after you’ve already bought the item. Go to BestBuy.com and open a chat. Have your order number and the competitor’s URL ready. The reps can usually process it in a few minutes.
• Phone: Call 1-888-BEST BUY (1-888-237-8289). It’s the same process as chat, though you might deal with hold times during peak hours.

One detail easy to miss: only the original purchaser can request a post-purchase match. If your spouse bought the TV, they’ll need to be the one on the call.

Best Buy Price Adjustment After Purchase: What Actually Happens

Post-purchase matching works two ways: if Best Buy drops their own price, or if a qualified competitor goes lower. Both are eligible.

The refund goes back to your original payment method. You don’t have to return the item and buy it again.

Don’t forget that this applies to competitors too. If you bought a TV at Best Buy and Costco drops the same model by $80 a month later, you can still claim that adjustment as long as you’re in your window.

If you’re right at the end of your window and Best Buy won’t budge, check your credit card. Some cards offer price protection that covers you for 90 or even 120 days.

Maximizing Savings: Price Match Plus Coupons Plus Membership

The price match policy and coupon codes aren’t mutually exclusive.

If you find a Best Buy coupon code on DontPayFull before you buy, you can apply it to lower your price first. Then, you can still contact Best Buy about a competitor match if someone else is still cheaper. It’s always worth asking the rep to stack the savings.

The real play is combining the 60-day member window with strategic timing. Buy during a regular sale, use a coupon, and then spend the next two months watching for drops at Amazon or Costco.

Based on the thousands of codes we track, promotional activity is most frequent for large appliances, TVs over 65 inches, and mid-range laptops. These categories rotate new deals often enough that checking back regularly pays off.

DontPayFull’s Best Buy coupon codes page is updated whenever new codes go live. Use those alongside the price match policy to cover all your bases.

Troubleshooting: When Your Price Match Request Is Denied

A “no” isn’t always the final word.

First, check the basics: is the competitor actually on the list? Is it in stock? Do the model numbers match including the color? Most denials happen because of a tiny mismatch in the specs.

If you’re matching Amazon, make sure the listing says “Sold by Amazon.com” and not a third-party seller.

Here’s a tip: chat reps and in-store staff sometimes see things differently. If a chat rep denies a request that you think is valid, try calling the phone line or going into the store. The policy allows for some judgment calls, and a different person might give you a different answer.

If you’re outside the return window, stop and check your credit card benefits before giving up. Cards from Citi, Chase Sapphire, and a few others have price protection riders that can cover drops for up to 90 days post-purchase, regardless of what the retailer says.

Frequently Asked Questions

Does Best Buy price match Amazon?

Yes, but only items sold and fulfilled by Amazon. Marketplace sellers don’t count. Look for “Sold by Amazon.com” on the product page to be sure.

Can I price match at Best Buy after I already bought something?

Yes. You have 15 days as a standard customer or 60 days if you’re a My Best Buy Plus or Total member. Just contact them via chat, phone, or in person.

Does Best Buy price match during Black Friday?

No. There is a blackout from Thanksgiving Day through Cyber Monday. No price matches are allowed during this window, even for Best Buy’s own price drops.

Does Best Buy price match clearance or open-box items?

No. Clearance, open-box, and refurbished items are excluded from the guarantee.

How many times can I price match the same item at Best Buy?

You can match a competitor once at the time of purchase. However, for post-purchase adjustments, you can request multiple refunds if the price keeps dropping within your 15 or 60-day window.

Does Best Buy price match online-only prices?

Yes, provided the retailer is on the qualified list and the item is in stock and ready to ship.

What proof do I need for a price match?

In-store, show the live ad or product page on your phone. Online, provide the URL to the competitor’s listing. Always have your order number ready for adjustments.

Does Best Buy price match its own website?

Yes. If the price on BestBuy.com drops after you buy in-store (or online), you can claim the difference.

Sources

1. Best Buy Price Match Guarantee: Official policy page covering qualified competitors, exclusions, and request process (2026)
2. Business Insider – Major Retailers With Price Matching as Target Ends Policy: Coverage of Target’s July 2025 policy change and which retailers still price match (2025)
3. Marketing Week – Brands Battle Over Best Approach to Pricing: Blue Yonder survey data on consumer usage of price match guarantees (2024)
4. Best Buy Qualified Competitors: Official list of all qualified competitors for price matching (2026)

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